Welcome to the UniCMMS Help Center
Section titled “Welcome to the UniCMMS Help Center”Welcome to the UniCMMS Help Center. Find step-by-step guides, feature explanations, and troubleshooting steps for your maintenance team.
About UniCMMS
Section titled “About UniCMMS”UniCMMS is a cloud-based CMMS (Computerized Maintenance Management System) for web and mobile. It centralizes work orders, assets, inventory, and preventive maintenance into a single platform — giving your maintenance team everything they need in one place.
Browse by Category
Section titled “Browse by Category”| Category | Description |
|---|---|
| Work Orders | Manage work orders and requests |
| Regular Maintenance | Schedule preventive maintenance |
| Meters & Triggers | Track assets and equipment metrics |
| Triggers | Automate maintenance workflows |
| Procedure Templates | Build standardized SOPs and checklists |
| Work Requests | Manage incoming maintenance requests |
How the Platform Works
Section titled “How the Platform Works”UniCMMS is organized around a few core concepts:
1. Assets & Equipment
Section titled “1. Assets & Equipment”Everything in UniCMMS starts with your assets — machines, equipment, or facilities you need to maintain. Each asset has its own profile, history, and linked work orders.
2. Work Orders
Section titled “2. Work Orders”A Work Order is the central engine of your maintenance operations. It authorizes, details, and tracks a specific maintenance task from start to finish — whether it’s a corrective repair or a scheduled inspection.
3. Preventive Maintenance
Section titled “3. Preventive Maintenance”Regular Maintenance (PM) schedules allow you to automate recurring maintenance tasks. You can trigger them based on time (every Monday) or meter readings (every 500 hours).
4. Meters & Triggers
Section titled “4. Meters & Triggers”Meters let you record continuous numerical data (temperature, pressure, hours). Triggers watch those meter readings and automatically fire actions when thresholds are crossed.
5. Inventory & Parts
Section titled “5. Inventory & Parts”UniCMMS tracks your spare parts inventory. When a work order is completed, the system automatically deducts the consumed parts from your stock.
Role-Based Access
Section titled “Role-Based Access”UniCMMS uses a role-based permission system. Different users see different features depending on their role:
| Role | Typical Capabilities |
|---|---|
| System Administrator | Full access — configure tenants, users, permissions |
| Maintenance Manager | Manage work orders, approve requests, access reports |
| Technician | Execute work orders, log meter readings, complete procedures |
| Requester | Submit work requests only (restricted access) |
Getting Support
Section titled “Getting Support”If you cannot find what you’re looking for in this Help Center:
- 📧 Email Support: support@unicmms.com
- 🌐 App Login: app.unicmms.com