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AVAILABILITY
Permission: ✓ Manage Work Order Procedures
Platform: ✓ Web ✗ Mobile

While a Work Order tells a technician what to fix, a Procedure Template provides the step-by-step checklist of how to fix it safely.

From the main sidebar, expand Maintenance and select Work Orders. Locate the Work Order you want to update. Click the blue alphanumeric Code (e.g., WO12) to open the Work Order’s detailed profile.

Inside the Work Order profile, click on Procedures in the internal left-hand navigation menu. Next, click the + (Add) icon on the far right of the Procedures panel.

Step 3: Configure the Procedure Assignment

Section titled “Step 3: Configure the Procedure Assignment”
FieldInstructionRequired
Procedure TemplateSelect the pre-built checklist you want to attach.✅ Yes
AssigneeSelect the specific technician responsible for completing this checklist.

info: System Logic: The Assignee Dropdown Constraint The Assignee dropdown is strictly filtered to only show the specific technicians who were assigned to the parent Work Order. If the dropdown is empty, you must add assignees to the main Work Order first.

Click the Submit button to formally attach the checklist to the Work Order.