Skip to content
Open App
AVAILABILITY
Permission: ✓ View Procedure Templates
Platform: ✓ Web ✓ Mobile

Procedure Templates let you build reusable Standard Operating Procedures (SOPs) and checklists that can be attached to Work Orders. They make execution consistent across technicians by standardizing:

  • The order of steps
  • Which answers are required
  • What data type is captured
  • When follow-up steps appear (via conditions)

In the template builder, you typically combine three block types:

  • Heading — section separators and workflow structure
  • Callout — important information, warnings, or context
  • Task — actionable items technicians complete and submit

In Editor mode, use the standard toolbar: H (heading), ! (callout), + (task).

Procedure template builder toolbar mapping H, callout, and plus to Heading, Callout, and Task blocks

For a full guided flow, see How to Create a Procedure Template.

Selecting the correct Input Type ensures your maintenance records remain clean and reportable.

Input TypeDescriptionBest Use Case
Text FieldAllows the technician to type a short, open-ended text response.Logging serial numbers, specific part names, or brief observation notes.
CheckboxA simple toggle box for single-item confirmation.Basic visual verifications (e.g., “Guards in place,” “Area cleaned”).
Number FieldStrictly limits input to numerical values.Recording meter readings, temperatures, PSI, or voltage levels.
Single ChoicePresents a custom list of options, forcing the technician to select exactly one answer.Status conditions (e.g., “Pass / Needs Repair / Fail”).
Check ListPresents a custom list of options, allowing the technician to select multiple answers.Multi-part checks (e.g., “Select all fluids topped off: Oil, Coolant, Brake Fluid”).
Inspect CheckA standardized condition input format specifically designed for asset inspections.Routine physical asset condition audits.
Yes-No-N/AProvides three pre-built quick-select buttons. Faster than creating a custom Single Choice list.Standard compliance or safety questions (e.g., “Is the emergency stop functional?”).
DateOpens a calendar picker to log a specific day.Recording expiration dates or part installation dates.
DatetimeOpens a calendar and clock picker to log both the day and exact time.Logging the precise moment an issue occurred or a test was completed.

Conditional logic makes templates dynamic. You define a rule on a parent task (for example, Lower Than 7.5), then attach one or more sub-tasks that appear only when the condition evaluates to true.

This is especially useful for exception handling workflows, such as:

  • Triggering additional inspection steps only when a reading is out of range
  • Showing corrective actions only when a pass/fail check fails
  • Reducing visual noise for technicians by hiding irrelevant tasks

See the full runtime example in How to Create a Procedure Template.